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  • As a cooperative, we’re in this together. Your support of Wise Electric powers the community, your home and more!

  • •Make Payments •Report Problems •Recieve Notifications

  • Empowering our members

    Wise Electric members, you’re in the right place. (If you’re not a member, you’re welcome here, too). Feel free to give us a call if you can’t find what you’re looking for. We’re always happy to hear from our members.

  • Texas in Our Lines

    We’re proud to power our little corner of North Central Texas. We run more than 3,350 miles of line over seven counties. It might not sound like much in the grand scheme of things, but we still offer Texas-sized electricity and service to you, our members.

  • Brazos Electric Ratepayer Hardship Fund

    You may be eligible for an assistance program that provides bill credits to eligible low income residential cooperative customers to cover the cost of recently added bill charges due to the high costs incurred during Winter Storm Uri in 2021.

  • Powering Is Our Mission

    At Wise Electric, our mission is to provide safe, reliable, competitively priced electric and related services to you, our members. Our goal is to enhance your quality of life through our high standard of performance, dedication and integrity.

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Submit a report online or call us at (940) 627-2167.

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DECATUR OFFICE

1900 N. Trinity St.

Decatur, TX 76234

P:(940) 627-2167

MAILING

PO Box 269

Decatur, TX 76234

BUSINESS HOURS

Office

M – F

8 am to 5 pm

Drive Thru

M – F

7 am to 6 pm

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© Copyright Wise Electric

2025

Winter Weather Statement:

While ERCOT is reporting projected ample supplies of electricity for the upcoming days, your cooperative is closely monitoring the forecasted winter weather event and is taking steps to help ensure reliability and safety for our member/consumers. The cooperative has greatly improved its load shed process in the event that a curtailment is ordered by ERCOT. In the event of rolling blackouts, the cooperative will use every available option to keep outages to a duration of 20 to 30 minutes depending on the nature of the instruction from ERCOT. The cooperative will use Facebook to keep our members updated as to any events that may be called so our members may have ample time to prepare for rolling outages. We will also use our outage app to indicate the areas of rolling blackouts with anticipated restoration times. Please remember that wind and cold temperatures may play a large role in unplanned outages as the weather event moves in so please call our office or use the WEC app to report any outages as the event progresses. Wise EC hopes everyone stays safe during the next few days and remember to visit our website (www.wiseec.com), download our app, or monitor Facebook for further information.

 

POWER COST ADJUSTMENT

Please be advised that the Power Cost Adjustment line item on your electricity bill includes Securitized Charges owned by Brazos Securitization LLC (the “Bond Issuer”) and not Wise Electric Cooperative, Inc. Revenue generated from the Securitized Charges are used by the Bond Issuer to pay the Securitized Bonds issued December 14, 2022 by the Bond Issuer, pursuant to a Financing Order adopted by the Wise Electric Cooperative, Inc. on December 8, 2022 (the “Financing Order”) in accordance with the provisions of Subchapter D of Chapte 41 of the Texas Utilities Code. A portion of the proceeds of the Securitized Bonds were used by the Bond Issuer to purchase Securitized Property created under the Financing Order from Wise Electric Cooperative, Inc., which proceeds were, in turn, used by Wise Electric Cooperative, Inc. to pay extraordinary costs and expenses arising out of the February 2021 Winter Storm Uri.

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